a) IT Operator
Job Description
- Responsible for the monitoring and execution of the daily production task and processes at Data Centre.
- Provide Level 1 over-the-phone diagnostics and troubleshooting.
- Manage complaints/requests and escalate situations requiring urgent attention to the relevant next level support team.
- Ensure all reports are properly logged, identified, prioritized and resolved.
- Provide in-house IT support with basic knowledge to troubleshoot, install and configure computer hardware, software, printers, scanners and networking equipment.
- Perform tests to verify the functionality and usability of system process.
- Maintain inventory of datacenter supplies such as computers, printers and IT-related equipment.
Job Requirement
- Recognized Diploma/Degree in IT or related courses with at least 1-2 years of relevant working experience.
- Able to communicate effectively with a wide variety of people in a professional manner, on the telephone and in writing.
- Able to demonstrate practical troubleshooting and problem analysis techniques.
- Able to plan and prioritize work load without supervision.
- Team player with strong sense of responsibility and accountability.
- Willing to work flexibly on shift hours during weekends and public holidays.
- Possess own transport.
- Good command of local Chinese dialects, English and Bahasa Malaysia.
Interested applicants are encouraged to email/call/walk-in to our office together with non-returnable photocopies of supporting documents and a passport-size photograph.
Contact Person:
Ms. Lily / Ms. Diana @ Tel: 082-333666
Email: anp@cashsweep.com.my
Natural Avenue Sdn. Bhd. Regn No.:199201000005(231509-A)
Lot 8189 & 8190, Town East, Jalan Pending, 93450 Kuching, Sarawak.
b) Ticketing Clerk
Sales Outlet: Kidurong Industrial Bintulu
Interested please call: Ms. Julia Lim@ Hp: 019-8808898